High-quality products tailored for wholesalers and distributors worldwide.
Tianz Chinese Medicine Co., Ltd. supplies Chinese medicinal herbs and processed herbal materials for international B2B customers. Our product range includes decoction pieces, herbal tea ingredients, medicinal-food homologous tonic materials, herbs for powder grinding, medicinal wine ingredients, and materials prepared for external application, washing, or fumigation. Each order is reviewed individually according to the product specification, processing requirements, quantity, packaging, destination, and applicable import requirements.
Please send an inquiry with the product name, botanical or traditional name where applicable, required plant part, processing method, grade, cut size or powder specification, target quantity, packaging preference, destination country, and intended commercial use. Reference photographs, specification sheets, or approved samples may be provided to help us understand your requirements.
Because natural herbal materials may vary by origin, harvest season, and processing method, buyers should clearly state any requirements relating to appearance, color, aroma, cleanliness, moisture, particle size, or other relevant characteristics. Tianz Chinese Medicine Co., Ltd. will review product availability and confirm whether the requested specification can be supplied.
Samples may be arranged when necessary for appearance, specification, or packaging evaluation. Sample availability, sample charges, shipping costs, and preparation time are subject to confirmation. A sample is intended for evaluation and does not replace the final written order specification.
Customization may include cutting, slicing, powder grinding, processing, blending where agreed, package size, inner and outer packaging, labeling, barcode application, and carton markings. Any formula, artwork, or private-label content supplied by the buyer must be accurate and legally authorized for use.
Quotations are prepared according to the confirmed product, quality requirements, quantity, processing work, packaging materials, testing requests, delivery terms, and shipping destination. Unless otherwise stated, prices may need to be reconfirmed if raw-material costs, exchange rates, freight charges, specifications, or order quantities change.
The regulatory status of Chinese medicinal herbs and related botanical products differs between countries and may depend on the product form, intended use, labeling, ingredients, and sales channel. The buyer is responsible for confirming that the selected products, descriptions, labels, claims, and import procedures comply with the laws and regulations of the destination market.
Please provide any required documentation, testing parameters, restricted-substance limits, language requirements, or customs information before the order is confirmed. Requested documents or third-party testing will be reviewed according to the product and order details. Additional costs and lead time may apply.
An order proceeds after both parties confirm the essential commercial and technical details. These may include:
The final quotation, pro forma invoice, purchase order, specification sheet, approved artwork, or other agreed order documents will form the basis for fulfillment. Buyers should review all names, quantities, specifications, labels, and shipping information carefully before approval. Changes requested after confirmation may affect price, material availability, and the delivery schedule.
Payment arrangements are confirmed according to the order value, product type, customization level, production requirements, and transaction history. Available payment methods, currency, payment stages, and bank information will be stated in the relevant quotation or pro forma invoice.
Production, customized packaging, or shipment will be arranged after the agreed payment conditions have been met. Bank charges and other transaction fees will be allocated according to the confirmed terms. Buyers should remit funds only to the beneficiary account shown on an official document issued by Tianz Chinese Medicine Co., Ltd. Any request to change payment details should be verified with us through an established communication channel before payment.
After order confirmation, materials are prepared and processed according to the agreed specification. Depending on the order, production steps may include selection, cleaning, cutting, slicing, drying, powder grinding, processing, sorting, weighing, and packing.
Quality checks are performed against the confirmed order requirements. Inspection items may include product identity, appearance, processing condition, weight, packaging, labels, and other agreed parameters. Where appropriate, production or packing photographs may be provided for confirmation. Any special inspection, laboratory testing, retention sample, or pre-shipment approval requirement must be agreed before production or packing begins.
Estimated preparation and production time depends on raw-material availability, seasonal conditions, processing complexity, testing, packaging customization, order quantity, and approval speed. The applicable schedule will be provided after the complete order details are confirmed.
Packaging is selected according to the characteristics of the herbal material, order quantity, transport method, storage needs, and buyer requirements. Available arrangements may include sealed inner bags, bulk bags, cartons, or other suitable export packaging, subject to confirmation.
Custom labels and shipping marks must be approved before printing or application. The buyer is responsible for verifying product names, translations, ingredient information, warnings, intended-use statements, importer details, and other market-specific label content. Packaging changes requested after approval may result in additional charges or schedule adjustments.
Orders may be shipped by courier, air freight, sea freight, or another agreed logistics method, depending on shipment size, product characteristics, destination, cost, and delivery requirements. The applicable Incoterm, freight responsibility, insurance arrangement, customs documents, and destination charges will be confirmed for each order.
Estimated transit times are provided for reference and may be affected by carrier schedules, customs inspection, weather, port conditions, holidays, or other circumstances outside the supplier’s direct control. The buyer should provide complete consignee details, contact information, tax or importer numbers where required, and any necessary import permits before shipment.
Risk transfer, title transfer, freight costs, duties, taxes, customs clearance, and local delivery responsibilities will follow the agreed commercial terms. If cargo insurance is required, it should be requested and confirmed before shipment.
The buyer should inspect the shipment promptly after receipt and check the outer packaging, item names, quantities, labels, and product condition. Any visible transport damage or package shortage should be recorded with the carrier at delivery whenever possible.
If an order-related issue is found, please contact Tianz Chinese Medicine Co., Ltd. without unnecessary delay and provide the order or invoice number, affected item, batch information where available, quantity involved, photographs or videos, and a clear description of the issue. The product and packaging should be retained while the matter is reviewed.
Claims will be evaluated against the confirmed specification, approved sample where applicable, shipping records, storage conditions, and supporting evidence. Natural differences in color, shape, aroma, or texture may occur between batches of botanical materials and are not automatically considered defects unless they fall outside the agreed specification. Any resolution, including replacement, credit, or another mutually accepted arrangement, will depend on the verified circumstances.
After delivery, herbal materials should be stored in suitable conditions and protected from moisture, excessive heat, direct sunlight, contamination, pests, and strong odors. Packages should be resealed after opening, and stock should be managed according to the product characteristics and label instructions.
The buyer is responsible for appropriate warehousing, processing, repacking, labeling, distribution, and use after receipt. Products should not be promoted with unapproved medical or therapeutic claims. Professional and regulatory guidance should be obtained where required by the destination market or intended application.
Requests to change or cancel an order must be submitted in writing. Tianz Chinese Medicine Co., Ltd. will review the production status, materials already purchased or processed, customized packaging, testing expenses, and logistics commitments before confirming whether the request can be accepted. Costs already incurred may remain payable.
We maintain order records and support customers with shipment follow-up, document coordination, product feedback, repeat-order planning, and specification updates. For repeat purchases, buyers should still reconfirm current availability, price, packaging, and lead time because agricultural raw materials and market conditions may change.
Clear written communication throughout the inquiry, approval, production, and delivery process helps both parties complete orders efficiently. Order-specific quotations, invoices, specifications, and written confirmations take precedence where they provide more detailed terms for a particular transaction.
Tianz Chinese Medicine Co., Ltd. manufactures and supplies Chinese herbal materials, decoction pieces and processed herbal products for professional buyers. We support wholesale sourcing, OEM, ODM and customized processing with flexible specifications, packaging options and practical export coordination.